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Pre-Order Terms & Conditions


Definition of terms:

"Business" refers to CKL Country and Kids.

"Customer" refers to the individual or entity who pre-orders goods from CKL Country and Kids.

"Goods" refer to the products available for pre-order.


Payment and Pre-Order Agreement:

  • Customers must pay the full amount of the pre-order at the time of placing the pre-order.
  • Pre-orders are not confirmed until payment has been received and processed by CKL Country and Kids.
  • CKL Country and Kids reserves the right to cancel any pre-order and refund the payment in full.
  • Cancellation of pre-orders is as follows in a refund policy available on website.


  • CKL Country and Kids will provide an estimated timeframe for the goods being pre-ordered.
  • The delivery date is subject to change due to unforeseen circumstances, such as shipping delays or production issues.
  • If there is a delay in delivery, CKL Country and Kids will update our “Pre-Order Updates” page found on our website. This information is the most up-to-date and accurate.

Cancellation and Refunds:

  • If CKL Country and Kids cancels the pre-order for any reason, the customer will receive a full refund.
  • If the goods are not delivered by the estimated delivery timeframe and the customer chooses to cancel the pre-order, CKL Country and Kids will provide a refund within the terms of our refund policy.
  • If the customer wishes to cancel the pre-order before the estimated delivery date, a refund will be provided, in accordance of our refund policy.

Product Description

  • CKL Country and Kids will provide a clear and accurate description of the goods being pre-ordered.
  • The images of the products provided on the website are indicative only and may not be an exact representation of the final product.

Variation of Terms:

  • CKL Country and Kids reserves the right to change these terms and conditions at any time without prior notice to the customer.
  • The most up-to-date terms and conditions will always be available on the CKL Country and Kids website.

Jurisdiction and Governing Law:

  • These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia.
  • Any dispute arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

By placing a pre-order, the customer agrees to these terms and conditions.